SPARE PARTS

Parts designed and approved for Renault Trucks vehicles to a specification complying with strict criteria
in terms of reliability, safety and environmental standards. Our parts fit perfectly in your vehicle.

Our parts maintain the original performance of your vehicle to meet your requirements: mobility, reliability and safety.

  • Characteristics defined by the manufacturer
  • Controlled maintenance costs
  • An international one-year warranty across the Renault Trucks network
  • Excellent logistics to ensure availability and prompt delivery of parts
  • A competent global network.
SERVICE COMMITMENT

All works of less than 1 hour will be carried out while you wait

Should a Renault truck or van require an vehicle diagnosis check (in a workshop or roadside) this will be done in less than 2 hours and resulting repairs, taking less than 1 hour to complete, will be carried out while you wait.

Roadside attendance within 1 hour

The Renault Trucks Network is committed to attend all vehicle breakdowns as reported via Renault Trucks 24/24 roadside assistance service, within 60 minutes of the initial report to our call centre, and we are committed to carry out all repairs, taking less than 2 hours to complete, while you wait.

All works of less than 2 hours will be carried out within 4 hours

Should a Renault truck or van arrive at an authorised Renault Trucks workshop, with or without an appointment, requiring a repair taking less than 2 hours, this repair will be undertaken and completed within 4 hours.

 

An On-Road Commitment for vehicles under warranty of R&M contract*

Any Renault truck or van, currently under warranty or operating under a Renault Trucks or Renault Trucks Network R&M contract, suffering an unexpected failure (which can normally be repaired within 24 hours), will be covered by Renault Trucks ‘On-Road Commitment’. Operators will receive either a replacement vehicle, or monies equivalent to the ‘hire value’ of a comparable vehicle for each day the vehicle remains ‘off the road’ (up to 3 days).

    ACCESSORIES

    It is in this spirit and because Renault Trucks wishes to make your day-to-day life easier, that we are offering you here a complete range of quality accessories which will meet the most wide-ranging of your requirements.

    Whether you wish to improve the performance of your vehicle, improve safety for the driver, road users and transported freight, prioritise the on-board comfort of the drivers or make your vehicle stand out from the crowd: in just a few clicks you will find the accessory that meets each of your requirements.